Neck and shoulder massager – Premium NM089 (black)
4.92 based on 49 customer reviews

Neck and shoulder massager – Premium NM089 (black)

189,00 Inv. Vat.

The Original Neck and shoulder massager

NECK AND SHOULDER MASSAGER – manufactured to highest German quality standards, tested by TÜV SUD (Certificate No. Z2 091698 0029 Rev.00), recommended by German Olympic Association

SHIATSU MASSAGE – The massager is based on the principles of Shiatsu massage that will help you relax, relieve stress, pain and tensions

VERSATILE – It is not only a neck and shoulder massager but it can be used to massage back, lower back, upper back, feet, legs and belly

✔ VIBRATION AND INFRARED HEAT – Integrated infrared heat may help you improve blood circulation and soothe muscle tension. Choose vibration to loosen up muscles and to reduce pain.

✔ PORTABLE – Donnerberg massager is a great device for those who want to experience the benefits of massage therapy in the comfort of their own home, office or car.

7 YEAR WARRANTY – 7 years without any worries. In case of a damage, your massager will be repaired or replaced. Our Customer service will be happy to assist you.

CONTENTS INCLUDED­ – The package includes the massager, a power adapter, a car adapter, a soft cloth cover for sensitive skin, a protective bag made of environmentally friendly material, a user manual and three changeable covers

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  • Description
  • Reviews (49)
  • Technical details
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Shiatsu neck and shoulder massager

Neck and shoulder massager recreates traditional Japanese massage technique to relieve achy muscles and restore body balance. Shiatsu massage can be the right choice for you if you want to feel relaxed, alleviate chronic neck shoulder and back pain and maintain overall health.

Most people experience some kind of muscle pain and tension at one point in their lives. A great number of our daily activities such as typing on a computer and mobile phone or driving can cause stress on body muscles. In particular, the neck and shoulder muscles tend to tighten up. Regular massage is an ideal solution, but it is time-consuming and not everyone can afford it.

Donnerberg shiatsu neck and shoulder massager is designed to deliver a deep tissue massage with vibration and soothing infrared heat. It is an ideal at-home device for instant pain relief and relaxation.

Relaxing hand massage

We bring massage to perfection!
8 specially designed bidirectional massage heads made of high-quality material glide flexibly and gently over the muscle areas giving you the feeling of a real hand massage. Thanks to their flexibility the massage heads perfectly mimic the finger movements of the traditional Shiatsu massage.

  • 8 deep-kneading massage heads
  • The feeling of a real hand massage
  • Professional deep tissue massage in the comfort of your home

Personalize your massage

By pulling harder or softer on the loops you can personalize your massage by adjusting the intensity of the massage to suit your needs. The stronger you pull the loops, the stronger the pressure on the massage heads is.

As a result, the massage is more intense.

Create a massage that is “just right” for you. We recommend you start with a gentle massage and gradually increase its intensity. 15-20 minutes massage per one muscle group on a daily basis is highly recommended. The shoulder massager features a 15 min automatic shut off to make sure you do not overwork any muscle during massage.

3 speed levels

You can tailor your massage by easily switching between 3 different speed and intensity settings.
The lowest speed is preset by default when the massage device is switched on.
Press the button once for medium and twice for the highest speed.

  • Low speed
  • Medium speed
  • High speed

Rotation direction

When you find a painful spot, you can simply switch the direction of rotation with a press of a button, and the massage heads will rotate in the desired direction.

Reverse the massage direction to make the most of your massage!

  • Rotation direction: left
  • Rotation direction: right

3 speed levels

Rotation direction

Experience full-body massage

Enjoy a full body massage with our Donnerberg shoulder massager! It is light and will perfectly fit to any height and body part.

Ergonomic handles allow you to easily control all aspects of the massage and target tight knots that would otherwise be hard to reach.

As a result, you will experience a whole body recovery:
relieve headaches and neck pain and stiffness, ease muscle pain in arms, legs and between shoulder blades, soothe tired and sore feet.

Benefits of neck and shoulder massager with heat

Without infrared heat

    Donnerberg Original neck and shoulder massager with heat has an adjustable heat function with 2 intensity levels that can reach the temperature of up to 55 C.
    The heat is an optional function and can be used independently of the massage.

    Feel the benefits of Donnerberg neck and shoulder massager with heat:

    • Promotes blood circulation
    • Reduces neck and shoulder pain and stiffness
    • Improves flexibility of joints and connective tissues
    • Melt away stress and anxiety
    • Promote sleep

Vibration massage

Donnerberg shoulder massager offers two types of vibration: continuous vibration and vibration in regular intervals. Vibration automatically changes every 5 seconds.

Vibration massage penetrates into the deep-lying muscle tissue to promote blood circulation and as a result, can invigorate tight and overworked muscles, relieve persistent tensions and naturally remove toxins.

Without the vibration
    • Might improve blood circulation
    • Relaxes the muscles
    • Relieves muscle tension
    • Reduces stress

Hygiene comes first!

Three exchangeable covers are made of breathable and soft mesh material (1 cover + 2 spare covers) are included in the package. Thanks to the zipper you can easily remove them from the massager and wash them at 30 °. They are soft yet robust, completely removable and thus ensure a hygienic and durable application.

In addition, you will receive a washable hygiene towel made of skin-friendly material, which you can tie around the massager and use even on sensitive skin.


Donnerberg neck and shoulder massage machine features a durable silent drive motor (under 50 db) that promotes effective massage even better. Our massagers go through rigorous testing process so that we can offer you superior quality products that you will love. We always accept full responsibility for the quality of our products and offer a 7-year warranty. On top of that, Donnerberg shoulder massager with heat is protected by the German Patent Office and tested by TUV SUD for electric safety.
7 year-warranty – 7 years without any worries for a carefree relaxation
Donnerberg – German design and technology according to highest standards of manufacture

Recommended by the German Olympic Sports Association ( )

The Donnerberg massager is manufactured to the highest German quality standards

Testmagazin tested our neck massager NM089 in March 2018. We are proud to have achieved “EXCELLENT” result.

Overall 5-star rating at

The Donnerberg massager was awarded a grade of 1.3 (“excellent”) in the comparison test categories by the German Society for Consumer Studies “DtGV”.

Box content:

  • 1 x Donnerberg massager
  • 1 x power adapter (approx. 2.8 m)
  • 1 car adapter
  • 2 x exchangeable covers
  • 1 x hygienic cloth for sensitive skin
  • 1 x carrier bag made of sustainable material
  • 1 x user manual

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49 reviews for Neck and shoulder massager – Premium NM089 (black)

  1. Mark

    This is the only neck massager that I found with a 7 year warranty, plus a friend recommended it, so there was no room for doubt. Honestly, it complements my regular massages perfectly. Its massage heads target the right muscle when you adjust the position, which is quite easily done through the arm loops. 3 levels of intensity and 2 levels of heat – easy to use and personalize. Good investment

  2. Shirley

    I am very satisfied with this device so far, after a short time of daily use the tension in my neck was gone! Good heating function, pleasant vibration intensity. Simply a great massager

  3. Elaine

    Now I can get a massage every day, which is exactly what I needed! It looks like a quality product and I love the fact it comes with a 7 year warranty. Definitely will be worth it in the long run

  4. Claire

    Perfect for my neck and shoulder tension. Despite initial skepticism, I can say I am very pleased with the purchase

  5. Vincent

    Never thought of buying a neck massager before but so happy I did it! This device works wonders on the knots in my muscles. It is simple to use, so I can easily adjust the position and pressure. It has a nice heat function too. Would definitely recommend it as a gift

  6. Lauren

    This device is better than any other masseur ever! I no longer have to depend on anybody and I can give myself a neck massage whenever I need it. I trust the German quality and a long warranty convinces me that this is a good quality and durable product

  7. Violet

    All I can say is that this massager really does relieve the tension in my shoulders and upper back muscles. It also allows you to control the time and pressure intensity. Now I can enjoy a massage almost every day…so glad I bought it


    The massager is great quality and made to a high standard. The product provides a very good massage that makes a difference. You can receive a strong or weak pressure massage depending on your needs. I also like how it has the infrared heat and different settings to change it up.

  9. Heather

    I decided to choose quality, that’s why I opted for a more expensive model. It has not disappointed me so far. It seems well constructed and made of nice material. What is even more important, after using it almost every evening, it saves me from a lot of neck and shoulder pain.

  10. Ian

    If you want to afford yourself deep massage, this is the right product for you. I have suffered from neck tension and headache for the past couple of months, so I decided to get this device. It is not the cheapest alternative, but so far I am really satisfied with the results! It is powerful and and gives instant relief from pain.

  11. K.N.

    Very simple to use and gives instant pain relief. It makes my back and shoulders warm and comfortable. Overall, with a 7 year warranty this is a great product!

  12. Aidan

    I’m really satisfied with the massager, it’s efficient and effective, and surprised with the long warranty! Definitely worth paying a bit more for a good quality product. Good buy

  13. Carolyn

    After doing some research on similar products on the market, I decided to opt for a more expensive option. I would recommend it to everyone who lives a sedentary lifestyle and needs regular massage. This device will do wonders for muscle pain and stiffness.

  14. Victoria

    I suffer from various chronic muscle pain in the upper part of my back and recurring cervical pain. I received the massager over a week ago. I can honestly say that the neck and back muscle tension has gradually started to decrease. It can be used for those who prefer stronger massage, as well as the ones who are into a more gentle one. One of the best investments I have made in a long time!

  15. Erica

    It has been several days since we received our device and we are really satisfied with it! The product is of very high quality, very good PU leather, the massage balls do not hurt at all .. In short, German quality!
    We recommend it to those who are looking for a first-rate well-finished product.

  16. Nimha

    Amazing massager and loving the fact that it comes with 7 years warranty

  17. Greg

    Such a great device! Donnerberg massager made my back pain almost fully disappear in less than a month

  18. Shayna

    I bought this massager over a year ago, and have used frequently, I found it helps to relieve the shoulder pains and stiffness. I am glad I found this product especially it’s so easy to use.

  19. Clay

    Excellent product-excellent quality-excellent customer service! 5 stars and recommend!

  20. Payton

    My new massager is amazing. I used to spend £50+ per massage, several times a month. But now, I have a great massager for my tense and sore back muscles anytime I want (which is now almost every day)! I save money plus it is extremely convenient.

  21. Ronie

    Actually found out about Donnerberg massager from my neighbour! He is so happy with the massager that he recommended it to me. Now, I can definitely see why he spoke so well about the massager. My wife and I use it every day. I might have to buy another one, so I don’t have to share it with her ?

  22. Ulises

    This massager is useful and effective. Only after a week or so that I have noticed improvement. The movement of my neck, which is usually stiff and tense, has improved massively. I am very impressed with this device, with its quality and effectiveness specifically.

  23. Alexander

    Massage nodes really reach the hard to get to areas. I have knots and feel constant tension in the neck and upper back area. Regular exercise does help ease these tensions, but Donnerberg massager is just what I need to completely relieve them. Highly recommended product!

  24. Maya

    I am so impressed with the massager! I expected a quality device made according to German standards, but the device overcame all my expectations. Not only that I can use it on different body parts (neck, lower back, EVEN LEGS) but also, I can choose from various settings (shiatsu massage only, shiatsu massage with vibration function, shiatsu massage with infrared heat function, or infrared heat function independently!!!). I am always excited to come home from work to get a daily dose of Donnerberg massage.

  25. Acasia

    Advantage: great quality and amazing massage. Quite brilliant device.
    Disadvantage: a cord a bit too short.

  26. Felix

    I purchased one for my girlfriend. She loved it since the first time she used it. After a few months, I have tried the massager as well and it quite surprised me how efficient it is. So I decided to purchase one more. Both times, the massagers arrived well before the indicated arrival date. I really enjoy the vibration function. I exercise every day, and I vibration relaxes my sore muscles. On the other hand, my girlfriend enjoys Infrared heat function, and sometimes she even uses it just to warm herself up. We both are really satisfied, thanks!

  27. Daniel

    The massager might seem quite pricey at the first sight. However, if you pay attention to the 7 year warranty and to the fact that you can get quality shiatsu massage every day without even stepping outside your house, the price is worth it!
    I can really recommend the massager.

  28. Kevin

    Such a great device! Donnerberg massager made my back pain almost fully disappear in less than a month!

  29. Nathan

    I work in IT and I always need back and neck massage. I have been using the massager for more than a month, and I can confirm that daily massage with this massager has really made a difference. I usually don’t write reviews, but I thought I should share my experience.

  30. Svetlana Prodanic

    Absolutely obsessed with this massager as it provides me with the best massage! I can sit at home and enjoy the massage! Plus, what I love that I can adjust the intensity of the massage with the arm straps, as I can pull down the massager when I am in need of a stronger massage. Usually, I need more intense and stronger massage by the end of the week, so that is when vibration function also comes in handy. I am extremely satisfied with the massager and it has become a must when I come home from work.

  31. Belinda

    I didn’t have time to try it right after it arrived, but I finally found some time last night and treated myself to two 15 minutes sessions testing the various modes. Massager reaches the spots and gives solid massage. Will definitely make sure to find at least 15 minutes each night!

  32. Aaron

    Fast delivery and packaged very well, which I was really happy about as I purchased the massager as a birthday gift. Happy with this purchase.

  33. Gulay Babacan

    I carry all my tension in my back and shoulders. The arm straps allow you to control the angle and pressure of your massage.

  34. Ryland

    No complaints. Massager functions properly, provides good relaxing massage, and has several different functions, which is good for me so I can combine different functions.

  35. Mr. Scott

    I received the Premium neck massager as a recent gift. When I opened it up, the massager seemed as a quite complicated device to operate, in all honesty. But, as I got to use it for a bit and become familiar with all the features and the ways I can use it, I quickly became a fan of this gift! I mean, I just love when I sit in my chair, turn the TV on, and use the massager on my back and neck and legs. Quite a treat!

  36. Valentina

    Simply fantastic!!! It’s like having an osteopath at home. I recommend a massage 15 minutes in the morning while you have breakfast and then, another 15 minutes in the evening. After a month of use, my back pain has reduced, and I saved a lot of money. Before, I spent a fortune for every visit to the spa for one hour massage… thank you Donnerberg!

  37. AJ

    I don’t use it every day, but occasionally when my muscles are sore or tense, the massager is a good device to have around.

  38. Hudson

    I bought it for my wife, who suffers from neck pain and the massager really helps. It also arrived quickly!

  39. Debra

    I wish the cord’s longer, it would significantly facilitate the use of the massager. Other than that, no complaints, very happy with the way massager operates and functions.

  40. Pace

    Overall well worth the money. Very pleased.

  41. Rachelle

    We had this for about 10 days now, and we used it every night. It works very well. The quality and functionality is as expected from the German quality product.

  42. Lora

    I certainly feel a significant difference after using the massager every day for few weeks! I will continue using it, as it is very beneficial for my muscle aches and tensions. I hope it continues properly functioning for many years ahead!

  43. Krista

    Shiatsu massage and vibration makes ideal combination. When I need a tad bit more relaxation, I turn on the Infrared heat function. Pleased with the temperature of Infrared heat, as it isn’t too warm.

  44. Theo

    I travel majority of the year, thus my back is constantly tense from the excessive time spent in sedentary position. I thought that bringing the massager with me to all the trips would be inconvenient, but the massager has actually become my best travel companion. I can’t imagine going anywhere without it, as it is the device that helps me the most.

  45. Sabrina

    Didn’t believe it until I tried it myself, but this massager really does come close to the real hand massage. Great replacement for expensive massage appointments. Especially during winter, when I don’t like spending time outside. This massager allows me to stay at home and enjoy the massage without having to leave my house which is always very convenient, but especially during cold weather!

  46. Svetlana Prodanic

    This massager is an absolute perfection! I have been using it since the first day it arrived and it is still the same device to this day, powerful and strong! It does look sturdy and difficult to manage, but in reality it is so easy to find the spot and target the massage heads right there. Amazing massager that has helped me get rid of stubborn knots and muscles aches.

  47. Tobias

    Since I have sciatica, I suffer from constant pain in my lower back that radiates down my thigh, knee and reaches even my foot. However, Donnerberg back massager with infrared heat has helped me relieve some pain and feel better! I am sure it will take long, if ever, to feel as I felt before this back pain issue, but it definitely does help me feel better. Infrared heat is a plus to this already high quality device. I don’t use all the features on a regular basis just like I use the shiatsu massage, but still good to always have different options.

  48. Giselle

    I used the massager for my back and shoulders. I found the massager to be specifically effective for my back. Also, I have used it for smaller areas such as feet and arms/hands. I have found the massager useful for all these areas, although it was the easiest to use and apply pressure when used on my back and shoulders.

  49. Kay

    Brought this when i was at the ideal home show in London. After walking for a while i thought let me sit down and have a massage, not thinking this product would be as great as it was.

    I sat of 5mins and it was superb! you can pin point the area where you want the massager to massage you and you control the pressure.

    Excellent piece of kit would recommend.

Contents included:

  • 1x Massager
  • 1x Power adapter + UK plug
  • 1x Car charger
  • 1x Soft cloth cover for sensitive skin
  • 1x Protective custody – environmentally friendly
  • 1x Manual (English, German, Italian, French, Spanish)
  • 2x Additional covers

Technical details:

  • Box dimension: 50 x 43 x 17.6 cm
  • Material: PU Leather
  • Weight: 1.85 kg
  • Colour: black
  • Power : 24W
  • Frequency: 50/60Hz


The company Donnerberg, Mr. Svetozar Grbic, Max Planck Strasse 10, 85716 Unterschleissheim, grants a valid manufacturer’s warranty for the territory of the European Union and the civil-law defect liability. The warranty starts from the time that the device was delivered to the customer. It is not extended by a previous warranty case. The warranty is granted only to the buyer and is not transferable to third parties.
In addition to the statutory liability for defects, we also repair or replace equipment whose defects are not initial defects unless they are caused by improper use or are insignificant. The choice between replacement and repair is ours. The cost of the return shipping for certain products is covered by Donnerberg. The warranty is only granted if the defect is notified immediately upon its occurrence and is reported. You must include the claim form and the copy of your purchase receipt as the proof of warranty. Please note that we will not process warranty claims without this claim form.

Company Donnerberg

Max Planck Strasse 10,

85716 Unterschleissheim,


or telephone: +49 89 922 893 55

For any further questions, please contact us at:

DOSBGerman Olympic Sports Association recommendation


The neck massage device from Donnerberg was awarded a grade of 1.3 (“excellent ”) in the comparison test in all categories by the renowned German Society for Consumer Studies “DtGV”.


Protected by the German Patent and Trademark Office Design patent number: 402013002229.5: and



In a test with comparable products, published on the internet portal, the massager from Donnerberg also received the best rating.




TUV certificate – meets German quality standards and is continuously checked by TÜV SÜD,  Certificate No. Z2 091698 0029 Rev.00



The test magazine tested our neck massager NM089 in March 2018. Our neck massager received the highest mark “excellent”


 What is the difference between our and the other products on the market?

  • Unique on the market 7-year warranty
  • In contrast to other massagers on the market, Donnerberg massagers are manufactured with reliability according to the premium German quality standard. Our products are tested for safety and each device includes TUV certificate for the highest safe usage. The long-lasting powerful motor has been additionally optimized following meticulous German quality standards and thus supports the effective massage units even better.
  • The specially designated 4D massage heads glide flexibly and gently over the areas to be massaged and give you the feeling of a real hand massage
  • In addition, unique on the market you will receive 2 washable covers made of breathable and soft mesh material. They are soft yet robust, completely removable and thus ensure a hygienic and durable element to the device (in case you need to replace and protect the massager from worn out or torn fabric)
  • Vibration function – The benefits of vibration massage techniques are relieved tight muscles, reduced stress and improved circulation

What should I do when the massager turns off during use?

After 15 minutes of using massager, massager will automatically switch off due to integrated timer. The timer is installed because it is not recommended to use the device for more than 15 minutes per each muscle area. For example, 15 min on the neck, 15 min on the shoulders, etc.

 How often and for how long can I use a massage device?

The device has an integrated timer; the device will automatically switch off after 15 minutes of use and is not recommended to use the device more than 15 minutes per each muscle area. After 15 minutes has elapsed you can again switch on the device and use on different part of your body/muscle area. It is not recommended to use the device more than 15 minutes per each muscle area as muscle can become overworked and painful and in that case, you are creating a counter-effect. You can use the device every day. This is very convenient because it allows you to regularly treat painful areas and relax your muscles.

When is it not recommended to use a massager?

You must not use the device without your doctor’s consent if you:

  • are pregnant
  • have a pacemaker, implants, artificial joint(s) or limb(s), stents or IUD
  • To people who are prohibited by their doctor from practicing massages
  • If you have any medical condition and not sure if you can use the device please consult your doctor

How is the product maintained? (cleaning, materials)

The device is made of high-quality PU leather which, when in contact with dust, can be easily wiped with wet wipes or handkerchief.

The massage heads are protected by a cover which can be completely removed (there is a zipper) and washed in the washing machine or hand washed. While washing changeable covers, you can still use your massage device since you have two additional covers included in the box. All massage devices are made of the same fabric- PU leather and can be easily wiped with wet wipes or handkerchief.

What are the benefits of using a massager?

Massage offers many benefits, whether you need to relax, reduce muscle tension or relieve chronic pain. Regular massage can improve your general health and your emotional and physical well-being. Based on traditional Japanese massage – Shiatsu, Donnerberg massager is best choice to help you eliminate muscle pain and relax.

What are the benefits of infrared heat with massage?

Infrared heat has a number of beneficial effects on human health. Thermotherapy, known for its positive effect on the blood circulation as a whole, often helps to relieve muscle tension and eliminate muscle knots. However, if you don’t need it, you can just turn infrared heat off. Heat is an optional function that can be used according to your needs. Vibration is also an optional element that can be used as a method of pain relief and to relax your muscles.

How difficult is to use the device?

The massager is very easy to use. It is designed for easy use at home, at work or while traveling. Massage heads are placed on the neck (or any part of the body you want to treat), place your arms through the handles/loops that will help you determine the strength or intensity of the massage by pulling handles .There is no need to pull hard as the massage heads are the ones that  will massage your muscle areas.

What makes our massage heads special?

Donnerberg massage heads are designed to give you the feeling of a real hand massage. Professional massage therapist and physiotherapist can be expensive and time consuming and because of that Donnerberg massager is a long-term investment in your health and time.

How long is the warranty?

You will receive 7-year warranty for the device. The 7-year warranty covers the entire product – damage to the outer material, motor and cable.

Can I take the device on my travels?

Because the massager is compact you can easily take it when traveling. It will not take up lots of space and it will mean a lot to have it on hand when you need it.

For any further questions you may have please write to our Customer Representative on the following email

Kontakt: +49 89 215 400 980 Business hours: (Mon-Fri 8h-16h)
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