Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

We do not charge any shipping costs for countries in the EU for orders over 39 euros. Please note, shipping costs apply to the orders and deliveries outside the EU.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 -3 days, for

deliveries abroad within 5 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we will send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time. In case of self-collection, we will inform you by email once the product is ready, along with the collection options.

In this case, dispatch costs will not be charged.

Accepted Payment options

– Payment in cash at the time of collection- Prepayment via transfer

– Payment via credit card

– Payment via PayPal

– Payment via PayPal Plus (credit card, direct debit, invoice)

– Payment by invoice

Further details on payment

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

IBAN DE20700202700015137892

Swift (BIC) HYVEDEMMXXX

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Country Order value Shipping fee
(including VAT)
Delivery time
Germany up to 39,00 EUR 3,00 EUR 1 -3 days
over 39,00 EUR free of charge 1 -3 days
Austria up to 39,00 EUR 7,30 EUR 3 – 5 days
over 39,00 EUR free of charge 3 – 5 days
Italy, France, Denmark up to 39,00 EUR 9,00 EUR 5 – 9 days
over 39,00 EUR free of charge 5 – 9 days
Belgium, the Czech Republic, Luxembourg,
the Netherlands, Poland, Slovakia,
Slovenia, Spain, Sweden, England
up to 39,00 EUR 10,00 EUR 5 – 15 days
over 39,00 EUR free of charge 5 – 15 days
Bulgaria, Croatia, Cyprus, Estonia,
Finland, Greece, Hungary, Ireland,
Latvia, Lithuania, Malta, Portugal, Romania
up to 39,00 EUR 11,50 EUR 5 – 15 days
over 39,00 EUR free of charge 5 – 15 days
Iceland, Switzerland, Norway, Albania, Bosnia and Herzegovina,
Macedonia, Turkey, Serbia, Montenegro
up to 39,00 EUR 14,00 EUR 5 – 20 days
over 39,00 EUR free of charge 5 – 20 days
Canada, USA total 30,00 EUR 5 – 30 days
Argentina, Bolivia, Brazil, Venezuela,
Guiana, Ecuador, Colombia, Paraguay,
Peru, Suriname, Uruguay, Chile
total 35,00 EUR 5 – 30 days
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Contact: +49 89 215 400 980 Business hours: (Mon-Fri 8h-16h)
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Direct Sales
From manufacturer
Free delivery Free return
to EU and EEA countries