The company Donnerberg, Mr. Svetozar Grbic, Onyxplatz 5, 80995 Munich grants a valid manufacturer’s warranty for the territory of the European Union and the civil-law defect liability. The warranty starts from the time that the device was delivered to the customer. It is not extended by a previous warranty case. The warranty is granted only to the buyer and is not transferable to third parties.
In addition to the statutory liability for defects, we also repair or replace equipment whose defects are not initial defects unless they are caused by improper use or are insignificant. The choice between replacement and repair is ours. The cost of the return shipping for certain products is covered by Donnerberg. The warranty is only granted if the defect is notified immediately upon its occurrence and is reported. You must include the claim form and the copy of your purchase receipt as the proof of warranty. Please note that we will not process warranty claims without this claim form.
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Download form: RETURN REQUEST FORM FOR GOODS WITHIN WARRANTY