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Warranty

We offer a 7-years warranty for Donnerberg (NM089) neck massager. Please retain your receipt as a proof of purchase. In the event of a warranty claim, please contact our Service department: Onyxplatz 5, 80995 Munich, Germany, +498992289355 or send us email at : uk.info@donnerberg.net The warranty is valid only for material or manufacturing faults, not for consumed or damage fragile parts.

The warranty period is not extended by repairs effected under warranty. This also applies to replaced parts. Damages of defects discovered after purchase are to be reported immadiately after unpacking. Before sending damage device contact our service to receive reclamation form. Without reclamation form sent device cannot be accepted.

Download form: RETURN REQUEST FORM FOR GOODS WITHIN WARRANTY