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Covid-19 - important notice

We welcome the decision that all trade fairs and events have been canceled due to the current situation, because the health and safety of our colleagues, partners, families and friends is our top priority.

We are here to support, inspire and help make the most of the situation - day by day.

Customer service

Social contacts must be avoided, but you can still reach our dedicated customer service in Munich by phone Mon-Fri from 8:00 am to 4:00 pm on the following phone number +49 89 215 400 984, or via email or stay in touch with us via social media. Our multilingual staff will be happy to help/advise you.

Delivery and collection

The delivery still remains free of charge.

Delivery to a post office is currently not possible. For your security, post offices/delivery branches are closed for collection. You can pick up your parcels that are already in a branch as soon as the branch/post office opens again.


Our return period of 30 days after receiving goods still applies. In exceptional cases, the period can be extended, e.g. if the post office is closed, quarantine or health complaints.