Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
We do not charge any shipping costs for countries in the EU for orders over 29 euros. Please note, shipping costs apply to the orders and deliveries outside the EU.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 -3 days, for
deliveries abroad within 5 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we will send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time. In case of self-collection, we will inform you by email once the product is ready, along with the collection options.
In this case, dispatch costs will not be charged.
Accepted Payment options
– Payment in cash at the time of collection- Prepayment via transfer
– Payment via credit card
– Payment via PayPal
– Payment via PayPal Plus (credit card, direct debit, invoice)
– Payment by invoice
Further details on payment
The invoice amount is to be settled at the time of payment on invoice within 14 days.
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
Our bank account:
IBAN DE20700202700015137892
Swift (BIC) HYVEDEMMXXX
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
Country | Order value | Shipping fee (including VAT) |
Delivery time |
Germany | up to 29 EUR | 3,00 EUR | 1 -3 days |
over 29 EUR | free of charge | 1 -3 days | |
Austria | up to 29 EUR | 7,30 EUR | 3 – 5 days |
over 29 EUR | free of charge | 3 – 5 days | |
Italy, France, Denmark | up to 29 EUR | 9,00 EUR | 5 – 9 days |
over 29 EUR | free of charge | 5 – 9 days | |
Belgium, the Czech Republic, Luxembourg, the Netherlands, Poland, Slovakia, Slovenia, Spain, Sweden, England |
up to 29 EUR | 10,00 EUR | 5 – 10 days |
over 29 EUR | free of charge | 5 – 10 days | |
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Portugal, Romania |
up to 29 EUR | 11,50 EUR | 5 – 10 days |
over 29 EUR | free of charge | 5 – 10 days | |
Iceland, Switzerland, Norway, Albania, Bosnia and Herzegovina, Macedonia, Turkey, Serbia, Montenegro |
up to 29 EUR | 14,00 EUR | 5 – 10 days |
over 29 EUR | free of charge | 5 – 10 days |