Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

From an order value of 29,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

From an order value of 29,00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 -3 days, for deliveries abroad within 5

– 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

– Payment in cash at the time of collection
– Prepayment via transfer

  • Payment via credit card
  • Payment via instalment purchase (via easycredit)
  • Payment via Sofortüberweisung [immediate transfer] (via Klarna)
  • Payment via giropay
  • Trustly
  • EPS
  • KBC/CBC

via PayPal Checkout:

  • Payment via PayPal
  • Payment by invoice

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

IBAN DE20700202700015137892 Swift (BIC) HYVEDEMMXXX

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Country Order value Shipping fee
(including VAT)
Delivery time
Germany up to 29 EUR 3,00 EUR 1 -3 days
over 29 EUR free of charge 1 -3 days
Austria up to 29 EUR 7,30 EUR 3 – 5 days
over 29 EUR free of charge 3 – 5 days
Italy, France, Denmark up to 29 EUR 9,00 EUR 5 – 9 days
over 29 EUR free of charge 5 – 9 days
Belgium, the Czech Republic, Luxembourg,
the Netherlands, Poland, Slovakia,
Slovenia, Spain, Sweden, England
up to 29 EUR 10,00 EUR 5 – 10 days
over 29 EUR free of charge 5 – 10 days
Bulgaria, Croatia, Cyprus, Estonia,
Finland, Greece, Hungary, Ireland,
Latvia, Lithuania, Malta, Portugal, Romania
up to 29 EUR 11,50 EUR 5 – 10 days
over 29 EUR free of charge 5 – 10 days
Iceland, Switzerland, Norway, Albania, Bosnia and Herzegovina,
Macedonia, Turkey, Serbia, Montenegro
up to 29 EUR 14,00 EUR 5 – 10 days
over 29 EUR free of charge 5 – 10 days
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Kontakt: +49 89 215 400 980 Business hours: (Mon-Fri 8h-16h)
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Direct Sales
From manufacturer
Free delivery Free return
to EU and EEA countries