Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
From an order value of 29,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
From an order value of 29,00 €, we deliver shipments to foreign countries free of cost.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 -3 days, for deliveries abroad within 5
– 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
– Payment in cash at the time of collection
– Prepayment via transfer
- Payment via credit card
- Payment via instalment purchase (via easycredit)
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)
- Payment via giropay
- Trustly
- EPS
- KBC/CBC
via PayPal Checkout:
- Payment via PayPal
- Payment by invoice
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
Our bank account:
IBAN DE20700202700015137892 Swift (BIC) HYVEDEMMXXX
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
Country | Order value | Shipping fee (including VAT) |
Delivery time |
Germany | up to 29 EUR | 3,00 EUR | 1 -3 days |
over 29 EUR | free of charge | 1 -3 days | |
Austria | up to 29 EUR | 7,30 EUR | 3 – 5 days |
over 29 EUR | free of charge | 3 – 5 days | |
Italy, France, Denmark | up to 29 EUR | 9,00 EUR | 5 – 9 days |
over 29 EUR | free of charge | 5 – 9 days | |
Belgium, the Czech Republic, Luxembourg, the Netherlands, Poland, Slovakia, Slovenia, Spain, Sweden, England |
up to 29 EUR | 10,00 EUR | 5 – 10 days |
over 29 EUR | free of charge | 5 – 10 days | |
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Portugal, Romania |
up to 29 EUR | 11,50 EUR | 5 – 10 days |
over 29 EUR | free of charge | 5 – 10 days | |
Iceland, Switzerland, Norway, Albania, Bosnia and Herzegovina, Macedonia, Turkey, Serbia, Montenegro |
up to 29 EUR | 14,00 EUR | 5 – 10 days |
over 29 EUR | free of charge | 5 – 10 days |